Shipping Policy

Thanks for shopping Actual Superfoods. Here's everything you need to know about how and when your order ships.

Order Processing

All orders are processed within 1 to 2 business days (Monday to Friday, excluding holidays) after your order is placed. Orders placed after 12pm EST or on weekends and holidays will begin processing the next business day.

You'll get a confirmation email as soon as your order is placed, and a second email with tracking once it ships.

During launches, promotions, and peak seasons, processing may take an extra day or two. We'll always do our best to get your order out fast.

Shipping Times and Rates

We ship from the United States via [USPS / UPS]. Once your order leaves our facility, standard transit times are:

Standard Shipping: 3 to 7 business days.Delivery estimates are not guaranteed. Once a package is handed to the carrier, transit time is in their hands.

Order Tracking

When your order ships, we'll email you a tracking number. Give it up to 24 hours to update in the carrier's system after you receive it.

If you didn't get a tracking email, check your spam folder first, then reach out to us at [support@actualsuperfoods.com].

Shipping Destinations

We currently ship within the United States, including APO/FPO addresses.

[International shipping is not available at this time.] (or list the countries you ship to and note that duties, taxes, and customs fees are the customer's responsibility)

Incorrect or Incomplete Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If a package is returned to us due to a bad address, we'll reach out to arrange a reship. Additional shipping charges may apply.

Lost, Stolen, or Damaged Packages

Once your order is marked delivered by the carrier, Actual Superfoods is not responsible for lost or stolen packages. We recommend shipping to a secure location.

If your order arrives damaged, email us at jay@actualsuperfoods.comwithin 7 days of delivery with photos of the product and packaging, and we'll make it right.

For packages that show as lost or stuck in transit, contact us and we'll help open a claim with the carrier.

Delays Outside Our Control

We can't be held responsible for delays caused by carriers, weather, natural disasters, or other circumstances beyond our control. We appreciate your patience if your package takes a little longer than expected.

Questions?

Reach our team at jay@actualsuperfoods.comand we'll get back to you within [1 to 2 business days].

Last updated: JUNE 2026